Shipping policy
Shipping Policy – Simply Wrapped
At Simply Wrapped, we aim to deliver your orders safely and on time. Please read our shipping policy below for complete details.
📦 Order Processing Time
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All orders are processed within 1–3 business days after confirmation.
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Orders are not shipped on Sundays or public holidays.
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You will receive a confirmation message once your order is placed.
🚚 Shipping Time
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Estimated delivery time: 3–7 business days depending on your location.
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Delivery timelines may vary due to external factors such as weather, courier delays, or high demand.
💸 Shipping Charges
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Shipping charges are calculated at checkout.
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We may offer free shipping on selected products or above a certain order value.
📍 Order Tracking
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Once your order is shipped, you will receive a tracking ID via email or SMS.
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You can track your order using the provided tracking link.
❗ Delays
While we strive to deliver on time, delays may occur due to:
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Courier partner issues
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Incorrect shipping address
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Unforeseen circumstances
Simply Wrapped is not responsible for delays caused by third-party logistics.
📦 Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours with photos or videos.
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In case of lost packages, we will coordinate with the courier partner to resolve the issue.
📍 Incorrect Address
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Please ensure your shipping details are accurate.
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We are not responsible for orders delivered to incorrect addresses provided by customers.
📩 Contact Us
For any shipping-related queries, contact us:
Email: aishuu5321@gmail.com
Response Time: 24–48 hours